I went to purchase an iphone and AirPods for 160 , customer refuse to ship and won’t refund and asking for more money and is keeping my money. This man is a fraud and need to be taken down Read more
Cash App complaints
Cash App Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 9, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
I got scammed
Complaint from Kevis on 13 April 2020 about Cash App.
I bought some shoes from a company in Michigan for $20 because i won a contest so i sent the money and got blocked and all social media platform. Read more
I won shoes and was told I had to pay for shipping and tax. I sent 135.99 in cash on cash app and I was blocked on all social media platforms. Read more
There is an account on Cashapp that has scammer myself and numerous other individuals, THAT IM AWARE OF. Even though this account has been reported to Cashapp several times, Cashapp has taken absolutely no measures to refund the money lost,... Read more
Hacked account
Complaint from Amberredd35 on 12 April 2020 about Cash App.
Someone hacked my cash app account and stole $712 from my account. I disputed with my bank and was told I have authorization for these transactions which is a lie. I don’t know this person or whoEver took my money... Read more
Lost funds
Complaint from Ginafi on 11 April 2020 about Cash App.
My son recently had his phone stolen and lost all his information. In his Cashapp account he had a sizable amount of money on the app but he changed his phone number after installing the cash app and he is... Read more
Refund for money sent to wrong person
Complaint from Gmink15 on 11 April 2020 about Cash App.
I accidentally sent money to my sister’s old account. She cannot log in to refund it. How can I get that money back? Their lack of customer support is appalling. You just go in circles with... Read more
Monies incorrectly deducted from my account
Complaint from Lanona on 11 April 2020 about Cash App.
Two transactions were sent to me of $1100.00 each, for a total of $2300.00. I received one payment of $1083.00, with charges deducted for cash out payment, in my checking account. The second payment of $1100.00 was never deposited into... Read more
This low life claimed he sent my disabled son $90 while he was in a store shopping, and then ask him to send it back . My doesn’t know this guy, he felt that this is someone trying to scam... Read more
I sent this girl 15$ for nudes but then she requested the money after I sent it saying she never did get it and then it took $30 away from my bank account and she wanted me to try again... Read more
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