Complaint: Closing case

on 31 December 2020 about Cash App in category Payment Providers

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I was trying to simply get cash off my card and I called the supposed to be customer service hot line. Come to find out I was talking to a crook who stole my money off my phone. The amount was 1068.00 and cash app is not being responsible saying they are closing my case with out my refund.

0 0 vote
Justified complaint?

Suggested solution:

Give me a full refund. This is there sight and they need to take full responsibility. My bank and my identity was compromised on top of this.

Closing case
Closing case

Comment by poster of the complaint Farmerboy

2 weeks ago - My kids didn't have Christmas behind this, Its ashamed, our nation can track anybody in the world they want to find, but they allow people from foreign countries to take money from a phone call. Y'all need to put a better system in place.

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