Cash App complaint: Refusal of Refund
Filed 31 Dec 2020 by Shaneal
On 81020 my cashapp account was closed due to a violation yet I was not informed of the actual violation at all, not even once. I had a refund routed to the cashapp account $True_ily Routing: 041215663 Acct: 2070233224584. The refund was from World Travel Holdings that was issued for a cancelled cruise due to COVID-19 totaling $734. While Cashapp admitted to receiving the refund they adamantly refused to do a reverse of funds to World Travel Holdings or even allow me to access the funds but they did not tell me why. I will attach the email conversation I had with several agents telling me that yes the refund was processed to your old cashapp account but no you may not have your money back.
Report
Discussion
0 comments
No comments yet. Been through something similar with Cash App? Start the discussion above.
More Cash App complaints
View all 2,147Unable to get my money back
So I sent money to recipient and I accidentally sent it to an old account where the person has no…
Closing case
I was trying to simply get cash off my card and I called the supposed to be customer service hot…
Funds disappeared
I awakened this morning to an from cash app stating I have a negative balance in my account of -$175…