Complaint: Disabled Card

on 24 March 2021 about Cash App in category Payment Providers

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My complaint:

I have been an active member of cashapp for greater than 5 years. Never had any problems until the pandemic. During the time of frequent deposits related to unemployment, my cashapp card was disabled without an explanation and I have been limited with my abilities to use the card. I’ve tried to contact them for explanation or the opportunity to open a new account. Vague to little response. Now my recent deposits won’t clear.

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Justified complaint?

Suggested solution:

I want then to unlock my account or issue to be a clear understanding of why it was disabled because there isn’t an error on my behalf.

Disabled Card
Disabled Card
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