Cash App complaint: Need $250 Refunded

Name: Need $250 Refunded
Item: Cash App
Rating: 1
Author: Gaybriel

Open 3 Oct 2020 250 views Payment Providers

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Filed 3 Oct 2020 by Gaybriel

Cash app will not support me in getting my refund back from Diedre Goree, whoever that is, using the name. The simply telling me best regards. I am a disabled veteran, not working and had to send my life coach $250. Her name is Diedre Goree. It did NOT make it to her. I am not sure who it made it too, but Cash App’ lackadaisical way of handling it is unset.

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Case details

Status: Open
Company: Cash App
Filed: 3 Oct 2020
Rating: 1/5
Desired resolution: Cash App needs to communicate to Diedre Goree by any means necessary and have them send my $250 back or they refund my money. They also need to cancel the fraudulent account and stop them from receiving more money. I need my $250 back. At a time like this, it is not cool to tell the customer , Best Regards. They have NO risk management in place or anyway to place.
Problem: Payment reached wrong recipient, refund not obtained
About: money transfer
At stake: $250

Progress

Filed
Company notified
Company replied
Resolved

3 Oct 2020 Complaint filed and published
3 Oct 2020 Message from Bizzy: we notified Cash App about this complaint.

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