Complaint: Need $250 Refunded

on 03 October 2020 about Cash App in category Payment Providers

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My complaint:

Cash app will not support me in getting my refund back from Diedre Goree, whoever that is, using the name. The simply telling me best regards. I am a disabled veteran, not working and had to send my life coach $250. Her name is Diedre Goree. It did NOT make it to her. I am not sure who it made it too, but Cash App’ lackadaisical way of handling it is unset.

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Justified complaint?

Suggested solution:

Cash App needs to communicate to Diedre Goree by any means necessary and have them send my $250 back or they refund my money. They also need to cancel the fraudulent account and stop them from receiving more money. I need my $250 back. At a time like this, it is not cool to tell the customer , Best Regards.

They have NO risk management in place or anyway to place.

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