My complaint:
Hello. I had my same account over several years same email same address and number until Friday why would I change my information all of sudden on the same day my device got stolen I already made a police report for theft and asked this person $juliojuggedaho to send my money back many times no response I flagged his account as scam account contact you guys multiple times provided proof many times that payment of $360 made on Friday at 6:30 is a unauthorized payment I never send or received money from this person $juliojuggedaho every that person not even on my friends list that person is the person stoled my phone and got access to my cash app account and send money to himself I never had any issues with my account I have never made a dispute with you guys I been receiving the same deposit to my employer every two weeks my check was sent and I never even received my check it was stolen from me I do not understand why I have to keep saying and providing the same information.
Suggested solution:
Yes. I would like a refund an apology for getting the runaround to make a dispute I've been in contact with them ever since Friday nothing have been done I've been a lawyer customer for several years never change any of my information that they my information was changed my device was stolen and the reason why I was changes because the person who stole my device needed to change my information to send the money to himself
