Skip to content
File a complaint

Cash App complaints

Cash App complaint: Cash App won’t release Funds

Open 322 views Payment Providers

Filed 25 Apr 2021 by Donald

Cash app has no limits on how much money that can be accumulated in your cash app account, but has a $25,000 limit on what you can take out each week.

There is no bank or bank-like institution that does that. Not realizing the $25,000 per week take out limit, my cash app account accumulated over $100,000. On the way to accumulating that amount, I tried to transfer the funds out of my cash app account to my bank account. Because there was a limit, the account continued to accumulate faster than I could pull the money out.

When I contacted cash app about this, no one at customer support seems to understand that I need to have a mechanism to get the money out of my account. It’s my money, not theirs. Each time as if not understanding what I need done, they reply to my request with standard boiler plate answers on what the mechanism are to cash out.

I have offered to close my account so that they can send me my money, but the response is still be boiler plate answers on how to take money out of the account (which I cannot do)

Cash App complaint: Cash App won’t release Funds
Photo Donald uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Cash App? Start the discussion above.

Wronged by Cash App too?
Make it sting!