Complaint: Scammed

on 31 December 2020 about Cash App in category Payment Providers

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My complaint:

I was scammed by someone on facebook posing as a event organizer for an upcoming vendor event. I paid and requested a receipt and information related to the event and the person blocked and was no longer able to be found. I tried to reach out to cash app but no number listed to contact them , therefore I filled a dispute with my credit card company and submitted valid proof . My credit card company reverse the charge. I was conducting a business transaction when my cash app would not work to send or recieve money and I discovered my account had been closed.

0 0 votes
Justified complaint?

Suggested solution:

Review the information provided to them regarding the fraudulent transaction and go after the scammer. I would think they would at least notify their customers that we are closing the account prior.

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