Cash App complaint: refund not issued

Name: refund not issued
Item: Cash App
Author: Rory

Open 7 Jan 2022 173 views Payment Providers

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Filed 7 Jan 2022 by Rory

we mistakenly sent a payment to a wrong address and we tried to cancel it. The funds were withdrawn anyway and we sent another payment to the correct email. Cash App says they issued a refund within 1-3 business days but we never received it

Cash App complaint: refund not issued — Photo Rory uploaded with this complaint

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Case details

Status: Open
Company: Cash App
Filed: 7 Jan 2022
Desired resolution: issue the requested refund
Problem: Promised refund for cancelled payment missing
About: mistaken payment

Progress

Filed
Company notified
Company replied
Resolved

7 Jan 2022 Complaint filed and published
7 Jan 2022 Message from Bizzy: we notified Cash App about this complaint.

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