Cash App complaint: Refused access to old account

Name: Refused access to old account
Item: Cash App
Author: Rodney

Open 7 Apr 2021 288 views Payment Providers

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Filed 7 Apr 2021 by Rodney

I have been trying to get into my account).
Every time I send a email to the online support until, I get the same response back about how they want to help me get access back into my account. Then they want you to give them all this stupid information.
It doesn’t do a person any good to give them the information any ways cause they don’t know what to do with it anyways.

Cash App complaint: Refused access to old account — Photo Rodney uploaded with this complaint

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Case details

Status: Open
Company: Cash App
Filed: 7 Apr 2021
Desired resolution: I think they should shut down there company personally. But they should have it to where you can talk to some one in the support until that can handle everything not have it where you got to deal with the email support until. Then they should have a supper visor on hand to talk to at all times.
Problem: Locked out, support repeats same reply
About: payment app account

Progress

Filed
Company notified
Company replied
Resolved

7 Apr 2021 Complaint filed and published
7 Apr 2021 Message from Bizzy: we notified Cash App about this complaint.

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