Cash App complaint: No refund on Money sent to mistaken cashtag

Complaint from LesaHall054 reported on 05 January 2021 about Cash App

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

On 1421, I mistakenly sent $80 to the wrong cashtag, by one digit, at the end. I immediately requested a refund, and contact Cash App. The rep at Cash App said, They cannot help me retrieve my funds. The person who I mistakenly sent it to, has not touched it, so, it’s just sitting in their cash app account.

I believe they can reverse the transaction, but they won’t.

Cash App blocked me from sending them messages via the app

I need help getting my money back

Suggested solution:

Reverse the transaction back into my account. My funds are just sitting in that account.

Cash App complaint No refund on Money sent to mistaken cashtag
Cash App complaint No refund on Money sent to mistaken cashtag
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