Cash App complaint: Refunds

Name: Refunds
Item: Cash App
Author: Kareny

Open 11 Jan 2021 243 views Payment Providers

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Filed 11 Jan 2021 by Kareny

I got scammed at a store and Merchant returned complete payment to cash app bank, which I have proof of payment returned and cash app completing transaction BUT never put on my account. I got various of different responses via email and verbally and no one seems to be on the same page. I’ve been lied to where exactly my payment is at.

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Case details

Status: Open
Company: Cash App
Filed: 11 Jan 2021
Desired resolution: They should look into the filed claim dispute department which they state they have filed and also contact the merchant personally as they requested information to get ahold of merchant. Neither both have been done.
Problem: Merchant refund never credited to account
About: merchant refund

Progress

Filed
Company notified
Company replied
Resolved

11 Jan 2021 Complaint filed and published
11 Jan 2021 Message from Bizzy: we notified Cash App about this complaint.

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