I woke up on Christmas Day to a notification that $KeyonaDeVaughn had accepted my payment. I had not made a payment to this person. The amount took all of the money out of my account. I contacted cash app immediately to dispute the transaction. They responded saying that the device used had previous access to my account but wont tell me what device. The only device I have with access to my account no one else had access to. It had been with me. I did my own investigating and found keyona devaughn on Facebook and messaged her. She stated her account had been hacked and that she didn’t accept a payment. I continued contacting cash app support but they were no help. Then again on new years day I woke up to another but this time the payment was to $mamashark06. Both transactions cleaned out my account, both were done on a bank holiday early in the morning, and I had no previous transactions with these accounts. Cash app has been no help and will not respond with any helpful information.
They should refund the money that was taken from me and tell me the device that was used to make the transactions so that I can give that info to law enforcement.