Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Why is my card disabled

Complaint from DJ lee on 14 January 2021 about Cash App.

I’ve had my card for only almost a year I have never used it in any illegal way and for some reason they just cut my card off. I’ve done nothing wrong I use my card to buy pretty much... Read more

Comments: 0
Rating:

Scam or fraudulent charges

Complaint from Ckikki05 on 14 January 2021 about Cash App.

After not having my phone in my possession for over a week during that time charges were made on my cash app account in two separate installments the first on for $130.00 and the second for $510.00. I never approved... Read more

Comments: 0
Rating:

Cash app isn’t a reliable app

Complaint from Lanissa on 14 January 2021 about Cash App.

I recently purchased a new phone with a new company so I could not keep the same number. With that being said, my old number is associated with my old cash app account so I could not retrieve my money... Read more

Comments: 0
Rating:

Lack of customer servicesupportcompassion

Complaint from Janice.Lewis on 14 January 2021 about Cash App.

I verified my stimulus was sent to a cash app account that I either closed or deactivated, after losing my stepdad and gpa due to Covid within days of each other ,I contacted them to help in reactivate the card... Read more

Comments: 0
Rating:

Unauthorized transaction

Complaint from Britlovesfetty on 14 January 2021 about Cash App.

A charge for around $430 was made on my cash app account I've contacted them as well as the merchant for refund and cash I've said they're unable to do anything about it. This happened around the third week of... Read more

Comments: 0
Rating:

Stimulus check and releasing funds

Complaint from new2self on 14 January 2021 about Cash App.

I was locked out of my account I got 40 emails proving where they told me to jump through all these hoops to get my money out of my other account because my boyfriend and I are both sharing the... Read more

Comments: 0
Rating:

Cash app account

Complaint from Nisha7 on 13 January 2021 about Cash App.

I need to get my old account back and to take the phone number off this account The account email is sexydivaizbac@aol.com The irs send the money on January 4th and I still haven’t gotten it yet Payment 2 Status We scheduled your... Read more

Comments: 2
Rating:

Buyer got item from me for FREE

Complaint from RamsFan on 13 January 2021 about Cash App.

November 26, 2020- A guy contacted me via Offer Up to buy an item (PlayStation 5- NEW, UNOPENED, IN BOX) from me. He came to my home, and paid me $800 via Cash App ( via his Ca$h App handle... Read more

Comments: 0
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Stimulus payments

Complaint from Kimdad23 on 13 January 2021 about Cash App.

The irs send the money on January 4th and I still haven't gotten it yet Payment 2 Status We scheduled your payment to be deposited on January 4, 2021 to the bank account below. Bank Account Number: 0203 If you don't see your payment credited... Read more

Comments: 0
Rating:

Refund

Complaint from Ashley32 on 12 January 2021 about Cash App.

I was not refunded my 41.45 from a Amazon order that was canceled I talked to Amazon and cash is the one responsible for putting my money on my cash they haven’t been of any assistance they lying saying my... Read more

Comments: 0
Rating:

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