While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 41 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Lbullock on 01 August 2020 about Cash App.
I refund request a $300.00 to Jeffrey Riddick on 07312020 @ 12:18pm. The Cash App is not a live Cash App. Because it’s not a live Cash App I then tried to canceled payment. I contact Cash App to inform... Read more
Someone hacked my Cash App account and sent a request for $2950. I declined the request, but Cash App paid it without verifying my identification. I also went into Cash App and declined the transaction again, while selecting... Read more
Complaint from WalkedTree3 on 31 July 2020 about Cash App.
I was in contact with this user from instagram who was selling shoes. I then try to pay him through cash app but I couldn’t. So i gave the person my card details and that person put my info into... Read more
Cash app has had my account on lock for 15 days. I have sent them numerous emails and they have not responded. I have 4,000 dollars that I have no access to and I cant get in touch with anyone.... Read more
Complaint from ricostory026 on 31 July 2020 about Cash App.
So my job had deposited my check into my account but when I had got it it said Direct Deposit failed. I emailed cash app and I still didn't get no respond back from them I cant even call a... Read more
Complaint from EshaaMaee on 31 July 2020 about Cash App.
I woke up this morning to no access to my cash or my money that was in my cash app . I have contacted support and I am getting no where at this time . The cash card is not... Read more
Complaint from Complainingnikki on 31 July 2020 about Cash App.
I was charged $2,500 by a cashapp user named $dannywayn The user stole my debit card info to deposit cash in their account I have contacted The government cyber crimes Unit. Read more
Complaint from Leroy on 31 July 2020 about Cash App.
Around or about July the 25 cash app took 800 plus from my card email me later saying it was for a hotel which I paid in May now they want respond anymore Read more
Complaint from Maliakekai on 31 July 2020 about Cash App.
$mikejackson12 has paid me 6006 change for a $200 deposit fee. Once I pay the $200 fee there was a problem with the cash app account deposit transaction so the problem was I had to pay a $300 fee in... Read more
I have attempt to contact cashapp by email several time starting on dates 7112020 up until 7302020, no response from cashapp, Someone by the cashapp $trishababy stating compromised my account which was link to my bank taking over 2378.00 from... Read more
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