While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 18, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 35 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Jam004 on 02 August 2020 about Cash App.
My account was locked for no just reason and have been trying to get in touch with you guys but all to no avail that’s crazy for real and I’m glare broke like I need my money on your damn... Read more
Complaint from Cash app steals people money on 02 August 2020 about Cash App.
Cash App stole hundreds of dollars from me at one time I’ve been trying to Contact them for 2 weeks I got a response a couple times from someone name Theodore (who knows if that’s a real person or not) that... Read more
Complaint from Eyesavvy on 02 August 2020 about Cash App.
My cash app was hacked on 7252020 for $500. I tried to contact cashapp support. When they failed to reply I contacted Autton bank who backs cashapp at which time I was told they so not support cash app however... Read more
Complaint from PressingTheIssue on 02 August 2020 about Cash App.
Sent him $275 $50 express shipping. Never received my package he won’t respond to any messages. Cash app is impossible to get ahold of. Hoping when I file a dispute with my bank they go after cash app,... Read more
Complaint from Troy Stevens on 02 August 2020 about Cash App.
It's been well over 2 weeks and Cash App has not allowed me access to my account but they keep asking me contact support and I give them all information needed to verify who I am as well as... Read more
On July 9th I was scammed out of $400 dollars. I have notified cash app time and time again the whole month of July to now which is August. They have not communicated in a timely manner, they have refused... Read more
I have contacted cash app for awhile now bout 2 different cases of fraud both $500 after 1st one someone called reprenting them had me download an app so could look at the proble and took another $500 and sent... Read more
Complaint from mellinicole71 on 01 August 2020 about Cash App.
I lost my cashapp debit card a few days ago but someone I guess found it and made some transactions and wasn’t me Read more
Complaint from Lillymarie04 on 01 August 2020 about Cash App.
I recently started my old business and decided to create a cash app for it worst mistake I deposited 1500 into it and now I can’t access this account or my money I’ve tried emailing and messaging them on ig... Read more
Hi, This is the second time, Cashapp paid Apple.com without my knowledge or permission. I don't know how it happened but when i checked my cashapp it has minus 31.40. THis is alot, where did this money go? I received... Read more
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