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Cash App complaint: Fraudulent transaction policy

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Filed 2 Aug 2020 by Eyesavvy

My cash app was hacked on 7252020 for $500. I tried to contact cashapp support. When they failed to reply I contacted Autton bank who backs cashapp at which time I was told they so not support cash app however would and a email only behalf. I was contacted via email by someone name Leandra. I responses answering all questions. I also notified her that this has happened to several people I know. This type of thing is continuously happening. Cash app support has stopped responding. This is very frustrating. Can you help me file a official fraud dispute and also a complaint against cash app for their practices?

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1 comment

  1. Thanatos

    Rasheeda,

    Submit a complaint with Consumer Finance: https://www.consumerfinance.gov/complaint/getting-started/

    Inform Lincoln Savings Bank about your account being hacked and how Cash Support stopped responding to your emails: https://www.mylsb.com/support/contact-lsb.aspx

    Hope this sparks a response from Square (owners of Cash App) soon!

    Reply

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