Complaint: Fraudulent transaction policy

on 02 August 2020 about Cash App in category Payment Providers

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

My cash app was hacked on 7252020 for $500. I tried to contact cashapp support. When they failed to reply I contacted Autton bank who backs cashapp at which time I was told they so not support cash app however would and a email only behalf. I was contacted via email by someone name Leandra. I responses answering all questions. I also notified her that this has happened to several people I know. This type of thing is continuously happening. Cash app support has stopped responding. This is very frustrating. Can you help me file a official fraud dispute and also a complaint against cash app for their practices?

0 0 votes
Justified complaint?

Suggested solution:

Refund me as well as notifying consumers of the fraud policy.

Message from Robin from Complain.biz

9 months ago - We have posted a tweet about your new complaint about Cash App

Subscribe
Notify of
guest
1 Comment
Oldest
Newest Most Voted
Inline Feedbacks
View all comments

Thanatos
Thanatos (@thanatos)
9 months ago

Rasheeda,

Submit a complaint with Consumer Finance: https://www.consumerfinance.gov/complaint/getting-started/

Inform Lincoln Savings Bank about your account being hacked and how Cash Support stopped responding to your emails: https://www.mylsb.com/support/contact-lsb.aspx

Hope this sparks a response from Square (owners of Cash App) soon!