While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Guitar6876 on 31 July 2020 about Cash App.
So I put $100 on my cash app to send to someone, and I checked my bank statement, and it was DEFINATELY taken out of my bank, but she never got the money. So where is my money? It won’t... Read more
Complaint from Nothappyatall1234321 on 31 July 2020 about Cash App.
Tried card 4 times at lowes and was declined then i went to call the bank for help and 3 transactions went threw all at once and I have screen shots of the transactions saying complete but lowes i.t. dept... Read more
Complaint from DebbraJackson on 31 July 2020 about Cash App.
I have three cash apps that I have made one is a Marley Dotson a.k.a.RoyalsBaddie I attempted to deposit $40 to play a game that she has several games that she has called the baby bottles and the balloon pops... Read more
I was scam $100 in CashApp from a Nikia Lewis in fraudulent transaction that I send my mistake I asked the young lady to refund the $100 back and she denied I then send a request to received my $100... Read more
Hi i met this person on instagram offered a product , aggreed to ship it, i used cashapp to send him the funds, 2 hours after transaction, he sends a fake website with a gake tracking number , called the... Read more
I sent money to purchase something and the account has been closed and I never received my product. Read more
Complaint from Savage92l on 30 July 2020 about Cash App.
Yes I did a cash out from cash app to Chime Banking on May 10 And June 5 2020 at the time my chime card was not activated and chime Claims that they never accepted it so I have been... Read more
Complaint from hotmar35 on 30 July 2020 about Cash App.
been fighting with cash app they said legally they can't get my money back, I trust the scamer Keith poole for items he kept pushing it off every month on the month saying do too personal problems thats why back... Read more
Complaint from MomAsah on 29 July 2020 about Cash App.
Multiple received-fund transactions were never deposited to my Huntington Bank Account. Read more
Complaint from Awhit40 on 29 July 2020 about Cash App.
My account was locked 30 days ago for no reason at all. They claim it was fraudulent activity but it was not. I have money in my account that I haven’t had access to for almost a month. Customer service... Read more
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