Filed 31 Jul 2020 by VailC88
Cash app has had my account on lock for 15 days. I have sent them numerous emails and they have not responded. I have 4,000 dollars that I have no access to and I cant get in touch with anyone. I am very upset
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Thanatos
Since Cash App (Square Inc) wants to play the silent game, then let’s try contacting some folks affiliated with Cash App to let them know that the company they’re sponsoring has horrid customer service. The more and more complaints their sponsors/affiliates receive from Cash App customers, then it’ll hopefully motivate these affiliates to make Cash App get their shit together...
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AFFILIATEThis affiliate is their sponsor who provides the bank account numbers/routing numbers for users on Cash App...
1. Lincoln Savings Bank — This is Square’s acquiring bank. Nearly all merchant account providers are sponsored by an “Acquiring Bank” that underwrites the provider’s accounts. It’s expensive for a provider to become sponsored, this sponsorship is vital for Square’s business. If Square gets numerous many complaints filed directly with Lincoln Savings Bank, it could mean trouble.
Let their sponsor, Lincoln Savings Bank, know that Square is holding your money in your account and won’t respond to any of your emails...
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NON-AFFILIATESHit up these non-affiliates of Square, but deal with the finance industry, consumer protection, etc.
1. Submit A Complaint to Consumer Finance: https://www.consumerfinance.gov/complain
2. Call/Write to Attorney State General:
Find your State Attorney General by googling your state’s name and “Attorney General”. Be ready to provide evidence that something unjust is happening in your case. The more folks who file with their AGs, the more likely a class action lawsuit will be thrown at Square.—
I hope you get your money back, and moving forward, do NOT leave thousands of dollars in an unsecured app that offers no FDIC insurance...
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