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Cash App complaint: Fraud

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Filed 31 Jul 2020 by Psumpter

Someone hacked my Cash App account and sent a request for $2950. I declined the request, but Cash App paid it without verifying my identification. I also went into Cash App and declined the transaction again, while selecting I didn’t authorize this transaction within minutes, but Cash App paid it to a hacker. I don’t know who the person is that requested my money. That person used my banking info in Cash App and hacked my checking account for an additional $6200.
Cash App now want me to ask the person for my money..I can’t ask or contact a fake person.

I have Cash App’s security on my app, and my cellphone require a thumb print to get into my phone, so I’ve taken a lot of safety measures. Cash App allowed a scammer to create an fake account to steal from their customer. The request was under one name, but the payout was under someone else’s name.
I have filed a police report,and Law Enforcement is involved because my bank was compromised. I was told by a detective today that they issued a warrant to Cash App for details about this hacker. I have a Police Report and a case number to support, I was hacked. I will take Cash App to small claims court if necessary, if Cash App do not refund my stolen money, that was done via Cash App.

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Discussion

2 comments

  1. Thanatos

    Before calling the cops, you should have contacted your bank account that was linked to your Cash App. They would have refunded you and went after the hacker without the cops involved...

    If you’re using Cash App as a banking alternative, then you need to get scammed to learn a lesson on how to not leave your funds in an unsecured app that isn’t FDIC insured. Leaving thousands sitting in an app is asking for it — no pun intended!

    Of course Cash App is going to ask you to ask the hacker for a refund because Cash App can’t give it to you themselves. They’re NOT a bank.

    The cop business card isn’t going to scare Cash App into giving you your money back. Square Inc. is worth billions, with l a legal team on speed dial.

    I hope you have screenshots to prove the damages, the unauthorized transactions as well as proof of their weak security. Evidence and documentation with dates & times can help you succeed in this case.

    You need more evidence to strengthen your case because the terms that you agreed to upon creating your Cash App account could make you lose.

    Less talk, more proof...

    Reply

  2. Psumpter

    You must work for Cash App! Why you so pressed? Assume less before implying. I have an actual BANK! My Cash App was compromised as well as my checking account. Law Enforcement must be involved when dealing with Bank Fraud, Sherlock!!

    A warrant has been sent to Cash App for information on this person who hacked my account, if you must know. Cash App can't be that safe if a hacker has a bogus account!!

    I plan to post all the details once it's relayed to me.I don't care how much money Cash App have, I just want my money back!

    Learn first, before you jump to conclusions and be rude!

    Reply

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