While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 15, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 35 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from TraceyP on 08 October 2020 about Cash App.
On July 30th 2020 2400.00 mysteriously disappeared off my cash app card to people I don’t know and never met before in my life so I contacted cash app support and they said their sorry that my money went missing... Read more
Complaint from Kittenkane777 on 08 October 2020 about Cash App.
I have pictures of the transaction itself someone have stolen $166 from me on cash app immediately reported what I had discovered it's been almost a week now. And I've had cashapp call me me three or four times and... Read more
Complaint from 1017dreskieee on 08 October 2020 about Cash App.
Cashapp randomly closed my account for no reason...I have 4,347.70 in there and I cannot cashout any money at all! I went to work it was working fine. As soon as I got off of work my card declined at... Read more
Complaint from Sreese31 on 08 October 2020 about Cash App.
I am disable so a lot of my things are done online but cash app was very disrespectful calling me all kinds of racial slurs an saying how they were going to do so many things to my body an... Read more
Complaint from Bluelineleo on 08 October 2020 about Cash App.
I first want to say that I’ve never had an issue using this method now I’m totally disgusted with their operations perfect example my unemployment money is not missing the deposit was made but it does not show up on... Read more
Complaint from Hate cash app on 08 October 2020 about Cash App.
So I had 4000 dollars sent to me as a payment and then I sent 1000 to my boyfriend and tried to cash out the rest I tried and tried and it kept saying error then I tried to log... Read more
Complaint from Sordobella on 08 October 2020 about Cash App.
I got scammed from cash app four of those people were working together as a team from online. Turned out they were scammed.. I request the refund and ca canceled payments.. I still haven’t got all my money back it... Read more
Complaint from davebranagin19@gmail.com on 07 October 2020 about Cash App.
On 09272020 2:30pm I find out that my cash app had sent a Rachael King $300 and i do not know this Rachael King very well but did see her 2 nights before at a bar.. Now I know I... Read more
Someone I thought was a friend had stolen my phone and transferred $2,000 off my account to his which I never ever gave him permission he had stolen my phone and money I contacted them and they haven’t done a... Read more
Complaint from mindofher on 06 October 2020 about Cash App.
I received a request for $40 from my grandmother, I sent the money and called her to see if she in fact needed it and got it, I was surprised when told me that she had not sent that request... Read more
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