While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 42 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from blad on 10 October 2020 about Cash App.
I have reached out to Cash App on multiple occasions since June 2020 regarding fraudulent transactions through my Cash App account. They are aware that I did not have additional security features on my account, but are still giving me... Read more
Complaint from Noahford22 on 10 October 2020 about Cash App.
I was sent money for my birthday and went into the app to accept the cash. After signing in, the app directed me to verify my information on the account. It lists three options to verify by: linked card, phone... Read more
Complaint from Starsalignment on 09 October 2020 about Cash App.
I received a payment yesterday where I needed to await verification for the payment to go through, after filling in my personal details, Taking a picture of my id and doing a selfie. Still nothing today so I emailed and... Read more
Complaint from bulldog79 on 09 October 2020 about Cash App.
On September 11, 2020 I was sending a friend $100 to help buy some furniture. When typing in the name I accidentally hit send and sent to another Cash App account. I immediately hit refund to have the user refund... Read more
Complaint from MikeyF on 09 October 2020 about Cash App.
On 9122020 there were multiple transactions totaling $2252.40 within an hour period. So far, I have done everything CashApp has asked me to do and ot is still not resolved. Read more
Complaint from Mauiboi1 on 09 October 2020 about Cash App.
I tried to fix my cash app so I could buy food and things for my place and it wouldn’t let me so I tried to contacting cash app support and a guy answering asking me to put this card... Read more
Complaint from Yayak on 09 October 2020 about Cash App.
I was scammed for 300.00 and 275.00. I tried to stop it and cash app reps was NO HELP AT ALL. I want my money back and when I requested my money from the two people they declined Read more
Complaint from Ruff1969 on 08 October 2020 about Cash App.
On August 25, 2020 I received a phone call and the person on the phone said that they where from cash app and that someone was trying to hack into my account. They then gave me codes to type in... Read more
Complaint from Gppaint2 on 08 October 2020 about Cash App.
I want your corporate office.. I left a bad review on Instagram and then you literally have one of your representatives private DM me with “what’s up” middle of night. Are you serious??? Keep the mistakes coming because now you crossed... Read more
I reached out for a payment reversal due to I didn't get what I paid for I talk to Lenard Wich he transferred me with his manager TJ . Explaining my situation she jus said she can't help me cuz... Read more
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