While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 44 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Vero on 14 October 2020 about Cash App.
Was trying to contact cash at because I cannot transfer money from my bank account to my cash app card I contacted the number that was on Google that I thought was Cash app and they proceeded to tell me... Read more
Hello I put one travel ticket on layway and they token from my cash app every month and every thing it was ok I complete all the payments but Bc the pandemia I cant travel and I have to... Read more
Complaint from Marion123 on 13 October 2020 about Cash App.
Had a problem with with purchasing bitcoin on cash app ended up call customer support so I thaugt next thing I know 4000$ missing from my account Read more
Complaint from Lauren Bullis on 13 October 2020 about Cash App.
My brother died and I see he had a cashapp account. I have sent in all of the documents necessary to show I am the administrator of the estate as well as his name and debit card used on... Read more
$350.00 dollar refund requested has been meant with delays being told that I have to go to Walmart to buy a google play card for what I don't know...was hung up on three occasions... Read more
Complaint from Casappjakdme2timez on 12 October 2020 about Cash App.
Cash app allowed $mathewbr rob me twice first time 900 second time 700 same cashtag name even after first one was reported with the same name Matthew br for fraud they allowed the same cash tag to rob me a... Read more
Complaint from YoungMA2021 on 12 October 2020 about Cash App.
I was trying to contact cash app one day via email and the phone number they had on the website. I wrote them to find out why I couldn’t take any money out and to see if I can transfer... Read more
Complaint from ekho on 11 October 2020 about Cash App.
I have been attempting to verify my documents for bitcoin on cash app and it should’ve taken 72 hours. However, it didn’t process so I emailed them to see if they could resolve it and they responded telling me to... Read more
Complaint from GhengisFong on 11 October 2020 about Cash App.
They should not allow people to continuously use there app to scam people, and simply change their name from time to time, even though their contact information is completely the same. They allow no possibility of you to retrieve money... Read more
Complaint from Shakemo82 on 11 October 2020 about Cash App.
I sent money to a individual a few seconds later I was blocked and the robbed my money I contacted cash app explained the situation telling them the Individual stole my money then blocked me they said nothing can be... Read more
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