Cash App complaint: Scammed out of $6578.33

On August 25, 2020 I received a phone call and the person on the phone said that they where from cash app and that someone was trying to hack into my account. They then gave me codes to type in that they stated would stop the scammers. I had just received My back pay unemployment that I had been waiting for since March when I had to stop working because of the pandemic. I had just moved money into cashapp the day before. After I put these codes in My entire cash app account was gone.They then told me via phone that I needed to go and get a 500$ gift card and give them the numbers so that they could stop the scammers and get My money back but that I would get the 500$ back and that they would also give Me 200$ for my inconvenience. After doing that I could no longer even see my cash app account. My cash app account had $6,578.33 in it and it was ALL GONE. I was luckily able to see where the app said that the money went was to Bitcoin. I have NEVER used Bitcoin before and I dont even know what Bitcoin is. I provided all of the information that cash app asked Me for to start an investigation to get my money back to me. Cash app then replied via email and informed me that because of the high volume in fraud cases that it could take up to 60 or more days for the investigation to be completed. That was August 31,2020. I emailed them on 1072020 to inform them that I was still awaiting the return of my money. They replied via email that I need to open ANOTHER claim because they had not heard from me in over a week. No one EVER told me that I had to be in contact with them on a weekly basis in order to get my money back. I am livid!! I am not working because of the coronovirus. I had been waiting for my money since March of 2020 when I could no longer work because of the virus. I do NOT have 6,578.33 to give to ANYONE. Can You please help me to get my money back from these CROOKS? Thank You for Your time.