Complaint: Horrible customer service, did not take fraud seriously and staff member tried to contact me personally

on 08 October 2020 about Cash App in category Payment Providers

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I want your corporate office.. I left a bad review on Instagram and then you literally have one of your representatives private DM me with “what’s up” middle of night.
Are you serious??? Keep the mistakes coming because now you crossed a line. Originally messaged because you didn’t honor two small boosts.. also never did anything about a fraud complaint before that when I sent over proof. You have terrible and horrible customer service- It’s all a scam and they copy paste the same thing.

0 0 votes
Justified complaint?

Suggested solution:

Address my financial concerns and fire the person that took it outside support.

Notify of
Inline Feedbacks
View all comments