Cash App complaint: Refund

Name: Refund
Item: Cash App
Author: Stacy

Open 18 Dec 2020 223 views Payment Providers

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Filed 18 Dec 2020 by Stacy

I made a transaction at a store and on the store end it declined but the Cash App application said the transaction was complete. Of course I could not get through via phone therefore I sent an email. O was told I had to contact the merchant because they sent the money for the transaction to them. The merchant told me I had to contact Cash App. A game of cat and mouse.

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Case details

Status: Open
Company: Cash App
Filed: 18 Dec 2020
Desired resolution: Refund me my money sice I do not have it in my account nor did I get my merchandise.
Problem: Declined payment still debited
About: store purchase

Progress

Filed
Company notified
Company replied
Resolved

18 Dec 2020 Complaint filed and published
18 Dec 2020 Message from Bizzy: we notified Cash App about this complaint.

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