While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from KLF on 22 October 2020 about Cash App.
Im being blame for taking money out of a bank account that does belong to me through cash app.i never used anyones information other then mine.im being accused of taking 800 dollars i sent this to complain.biz Read more
Complaint from jaymurrs on 22 October 2020 about Cash App.
A purchase was made from my Cash App debit card at the time when my account was in working order. Right after purchase was made they closed my account and disabled my card associated with that Cash App account. A... Read more
Complaint from ogtaps on 22 October 2020 about Cash App.
I was asked to buy 2 iTunes gift cards, each at $100 in order to verify my account, so that's what I did. Mind you that buying these gift cards costed the majority of the money I had left in... Read more
Complaint from Tamgibson on 22 October 2020 about Cash App.
I've been contacting cashapp since 10-5-2020 My money is stuck in the cash app. I've sent more than 35 emails. I've explained throughly and cash app still has not helped. I'm disabled on fixed income i need i want my... Read more
Complaint from Paydessy1 on 21 October 2020 about Cash App.
This is the second time someone have hack my cash app and stolen money off of it sending the funds to a fake account I have contacted cash app about the situation and Spoken to Gabriel and Diego and they... Read more
Complaint from Mslisa66 on 21 October 2020 about Cash App.
A Fraudulent company called CryptoIndex Trade Wad advertising investing in bitcoin for a low as $50 Which I paid, and then they said a one time processing of $150 was required. So I gave $152. Then they said a mining... Read more
Complaint from ripped off by Cash App on 21 October 2020 about Cash App.
I sent money to my grandson. He never used it and sent it back to me. Instead of them sending it back to me they kept the money and won't give it back. We have asked... Read more
So I transfer money from my bank to my cash app regularly for coupons that they have on stores. I added cash from my bank account October 6, 2020 and for the amount of $450 and then the October 14... Read more
Complaint from bmatney on 21 October 2020 about Cash App.
I was duped into sending money to an account I believed was legitimate. The account turns out to be someone involved with federal wire fraud. I contacted my bank and Cash App within an hour of the transaction. My bank... Read more
Complaint from Lynette19 on 21 October 2020 about Cash App.
I’ve received a 2,000 transfer to my cashapp from a bank a email called cash.square999@gmail.com says I have to pay a $100 fee to receive my money. Read more
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