Stole my balance
Complaint from BobbyJackson915 on 21 October 2020 about Cash App.
I had $5000 transfer from my bank to my cash app account and when I pulled it up my account the cash disappeared. Read more
Cash App complaints
Cash App Complaint Sentiment: Neutral
Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
16 thousand wiped out
Complaint from JesIca on 21 October 2020 about Cash App.
On oct 14 I tried to login to my account when I did so immediately my card said it was blocked so I hit the customer support link and a customer service number popped up to unlock my card... Read more
INDENTITY THEFT
Complaint from CEGUROLA on 20 October 2020 about Cash App.
My bank account information was compromised and $300 was taken fraudulently through Cash App in July 2020. I have never heard of Cash App until this incident. I filed a complaint with my bank and refunded the money. I also... Read more
My cash card was disabled without reason
Complaint from yqriana on 19 October 2020 about Cash App.
I emailed cashapp about 5 days ago because I tried to make a purchase with my cash card and it did not go through. So, I go to the app and see that my card says disabled and wouldn’t let... Read more
Money not received
Complaint from sfuentes on 19 October 2020 about Cash App.
I submitted $500.00 dollars to my husband Juan Fuentes Barroso. Under phone number 3057810203 after my husband didn’t get the money he realized his cash app was on one of cash app cards. My records shows pending, complete and... Read more
Oct.19 @ 11:11am
Complaint from LaTerrica Watson on 19 October 2020 about Cash App.
I, LaTerrica Watson have been the victim of a scam through CashApp! I’ve seen where money has been taken from my Acct and sent to another person without my consent!! Read more
I sent money to my daughters Samantha Ketchie and the money was put into an account that says Samantha Ketchie, $751, she is not able to access it, I keep getting generic messages saying they can’t refund or open account... Read more
Hack Cash App account
Complaint from FeleciaP on 18 October 2020 about Cash App.
On Sept 4th I received a text message stating that my number had been removed from my cash app account! Well I did not removed my number! I attempted to go in and remove the 260.00 plus dollars but I... Read more
Disabled cardDeclined Transactions
Complaint from Mitzim858 on 18 October 2020 about Cash App.
I had money sent to me 2 days ago and cash app has blocked me from using my card due to unusual activity, which is crazy because ive never had an issue using my card before......they sent me an email... Read more
I got dcammed by a girl selling uggs I sent the money she then blocked me i told cash app support they said since the money is sent there is nothing they can do its complete i have kids not... Read more
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