Cash App Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 41 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Direct Deposit

Complaint from MISSMOCHA69 on 09 July 2020 about Cash App.

Haven't received my direct deposit yet. It has literally been three days and still nothing. And my cash app card has also been disabled. And I can't order a new one. It keeps saying can't activate new card Read more

Comments: 0
Rating:

No recourse

Complaint from Benjamin Parks on 09 July 2020 about Cash App.

I tried to send money and was denied. I tried to add money to cash app and wasn't able to add enough to make payment. I tried to contact support but there is no way to get a hold of... Read more

Comments: 0
Rating:

I was scammed on Sunday July the 5th

Complaint from Mannwel on 08 July 2020 about Cash App.

I had gotten an email from cash app about a $110 deposit that I did not receive and then I received a call from someone claiming to be a customer service rep forecasts app they got me to download an... Read more

Comments: 1
Rating:

cash app scam

Complaint from @kayd111 on 08 July 2020 about Cash App.

i sent $800 to somebody who did not fufull their end of the deal, and now my bank account is negative 800. Read more

Comments: 0
Rating:

I cannot cash out and or send or receive

Complaint from DevDogg on 08 July 2020 about Cash App.

I wish to cash out my remaining funds to my linked card because my account is closed apparently but they won’t allow me to cash out it fails every time ... I understand I exceeded 7,500 in a week but... Read more

Comments: 0
Rating:

Stolen money

Complaint from susiecarroll80@yahoo.com on 08 July 2020 about Cash App.

Money was taken from my cash app account by cash app. They suddenly locked my card when they seen a large amount of money being deposited. It has been 3 months and not a word from them. I have reached... Read more

Comments: 0
Rating:

Cash App is hold my account locked

Complaint from CHEFXXL on 08 July 2020 about Cash App.

Someone attempted to access my account through fraudulent means I contacted Cash App completes the questionnaire they sent me to start the investigation. I received and email saying that I had to submit identification and other items to prove... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community

Irs