Cash App Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Scam

Complaint from venlynnmurray on 10 July 2020 about Cash App.

I am typing this on complain.biz right now. I sent him 100$ for a phone, it was supposed to already been shipped out. He then tells me that FedEx is asking for an additional 50$ to complete it. I told... Read more

Comments: 0
Rating:

Cash app scammed

Complaint from Jess101 on 10 July 2020 about Cash App.

I have been getting my unemployment since april 5 2020, i recieved 4 payments one from april 11th april 18 and may 30 all in which added up to 2000.00 an that was being my pack pay i claimed all... Read more

Comments: 1
Rating:

Scammed

Complaint from Nyanso on 10 July 2020 about Cash App.

I got scammed after paying someone for a phone. He’s failed to refund me my money Read more

Comments: 0
Rating:

I Did not receive my purse paid thru Cash App

Complaint from MrsWilliams on 09 July 2020 about Cash App.

I was chatting with some name Pretty Pink in the Letgo app about a purse. The purse was $35 and it was $7 to ship to me. I sent the $42 in cash app on June 27th. She sent me... Read more

Comments: 0
Rating:

Money taken from account

Complaint from lynzrphs07 on 09 July 2020 about Cash App.

I had my unemployment benefits being direct deposited into my cash app account. The money was deposited and then my cars became locked up and I was unable to access my funds of $4,865.37. A few days later cash app... Read more

Comments: 0
Rating:

Refund that was Declined

Complaint from Jeushing on 09 July 2020 about Cash App.

Hello, I was purchasing a switch from a seller. While writing their name into cash app. I accidentally hit the wrong button, and when requesting the refund back the individual person declined to sent the money back. Is it possible... Read more

Comments: 0
Rating:

Withdraw

Complaint from elibitch0214 on 09 July 2020 about Cash App.

On June 26 at 3:47pm I noticed a transaction on my cash app that someone withdrew $105.00 from my account. I noticed my card was missing. I believe someone stole my card and took my find from my account Read more

Comments: 0
Rating:

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