Stole my stimulus direct deposit
Complaint from Pureprodigy on 04 June 2020 about Cash App.
They convinced me to have my stimulus sent to my account through direct deposit to my cash app account and than they stole it .. Read more
Cash App complaints
Cash App Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
My account
Complaint from Babyt3 on 04 June 2020 about Cash App.
I still am not able to use my account. It has been over a week now. I have emailed numerous times and need to know what is going on. This is ridiculous now Read more
i paid 3500 in total through cash app through 2 different transactions. One of 2000 and the other of 1500 and i filed a chargeback both for the same reason and they only awarded one. They admitted guilt and only... Read more
i sent a 600 dollar deposit to $abraves10 the account name is william schwartz for my “new” room for rent and i was scammed i would like my mom to be sent back. Read more
Friend did not receive her money
Complaint from ParkerV on 03 June 2020 about Cash App.
I sent $2,000 to a friend she did not receive it Read more
Money stolen from my bank account thru the Cash App Read more
Identity theft
Complaint from tinasimione on 03 June 2020 about Cash App.
i closed my cash app account on 531. Since then, there is suspicious activity that someone got a hold of my email and is affiliated with a number that is not mine. They are giving me... Read more
Person scammed me to collect money
Complaint from jeanettesul on 03 June 2020 about Cash App.
The user $polomaria101 posted a fraudulent listing for a rental property on Craigslist. As a result, they collected $100.00 from me via CashApp for alleged “rental application fees.” I reported the scammer to Craigslist and the listing was flagged immediately... Read more
HOLDING CASH - WONT ENABLE CARD OR RESPOND
Complaint from STEVEOD9 on 03 June 2020 about Cash App.
For more than 9 days I have been trying to get this small $30 off this card. My card is disabled and every time I enable it, it disables itself immediately. I try to cash out the balance... Read more
They took my money
Complaint from Lspg2 on 03 June 2020 about Cash App.
Last Friday 527, I sent money to my mother through cash app. I sent her $50 and then I went right back and sent her another $10. She accepted the money through the app and her bank never received the... Read more
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