Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Cash app not working

Complaint from robinshauger on 02 June 2020 about Cash App.

My Cash App account has been frozen I cannot enable my card it is disabled I cannot send any money to any friends or family I cannot purchase anything it tells me that I do not have enough funds and... Read more

Comments: 0
Rating:

Person did not receive the funds sent through Cashapp.

Complaint from yhardy0112 on 02 June 2020 about Cash App.

I sent $725.00 from my debit card to a friend working in Nigeria. He sent me the contact information and I sent the funds. My account shows that the money was taken from my.account but my friend never received the... Read more

Comments: 0
Rating:

Cannot Access Money

Complaint from Ccm4 on 02 June 2020 about Cash App.

My last 10 purchases have been declined stating I have not enabled my card. I have have this card for over 2 years and I have more than enough money to cover these transactions. I have contacted cash... Read more

Comments: 0
Rating:

Cashapp locked my account and I can’t get it

Complaint from Loveyme2418 on 02 June 2020 about Cash App.

Cashapp locked my account and I receive all of my benefits and money and pay my bills through cashapp I’ve been reaching out to them and they have yet to unlock my damn account and I have to pay rent... Read more

Comments: 0
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Sent 2k

Complaint from Jazzminlovesyou on 02 June 2020 about Cash App.

Hi my name is $Jazzminlovesyou I was sent 2k where is my money Read more

Comments: 0
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Froze my account

Complaint from Alealynn on 02 June 2020 about Cash App.

It’s been over two weeks since they’ve frozen my account and just after multiple times of trying to contact them they email telling me to send my information and I have and still my account is locked ! Read more

Comments: 0
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cash app disable my accout

Complaint from tone2929 on 01 June 2020 about Cash App.

cash app disabled my account and I have my unemployment deposited every week. I emailed them several times asking them why and finally they emailed me and said my unemployment didn't match my info and clearly it do. So they... Read more

Comments: 0
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Been trying to get my refund

Complaint from carlette1967@icloud.com on 01 June 2020 about Cash App.

Went into Macy’s made a purchase with my cash app card took my card out to fast and they told me I couldn’t get my items but they took 344.00 out of my account Macy’s is saying cash app has... Read more

Comments: 0
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