Money stolen
Complaint from Whitegirlki on 05 June 2020 about Cash App.
Money was taken from my account. Don’t know where it went or why it was even taken. Just wondering I’ll be getting that back? $20 was stolen from me Read more
Cash App complaints
Cash App Complaint Sentiment: Neutral
Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
Money taken from my account
Complaint from Lovemykids4 on 05 June 2020 about Cash App.
Hey im making a complaint about money that came out my account and never was put back after it said transaction failed but then it reversed so the money came out and i never got it back illmade a complaint... Read more
Took my money
Complaint from brieschuster2305 on 05 June 2020 about Cash App.
They took my money so I could clear out a good amount then told me they sent my $500 (yes it took this maby times because they didn’t explain anything) then sent the cleared money back to the person!!! They... Read more
I want my money back
Complaint from Sarang2020 on 04 June 2020 about Cash App.
Hello I sent 250$ to this person that was not the right account and I requested a refund and heshe declined it. This person stole a lot of money from me. And considering this pendemic I need it back as... Read more
Cash app agent
Complaint from Lisa Horton on 04 June 2020 about Cash App.
I had a person claim to be apart of cash app as a agent ask me if I wanted help with investing with cash app, so I took him on his offer on Instagram. I invested $75 and was told... Read more
Money stolen
Complaint from Imprudentnimrod on 04 June 2020 about Cash App.
I purchased an item from $ganton23 on cash app for $180 and the person never sent me what they said they was gonna send me.. cash app is not reaching out to me Read more
unauthorized payment
Complaint from cheyannesears44 on 04 June 2020 about Cash App.
i had someone hack my account and sent out an $464 payment when i literally had to pay my rent a day later leaving me short almost $500 Read more
Fraud transfer (I don’t even have an account)
Complaint from Anonymousguy on 04 June 2020 about Cash App.
Someone opened a cash app account and used my stolen debit info To steal $998.00. I don’t have a cash app account and have only ever seen this app come up once in my entire bank statement history. ... Read more
We sent money on cashapp for a house and it turned out to be a scam. We want our money back we paid $1,900 Read more
Closed my daughter's account with money on it
Complaint from Msmeangreen on 04 June 2020 about Cash App.
My daughter started a small business this year an works for my business. She has had cash app over a year connected to a joint credit union account with me. Cash app recently suspended my daughter's account allowed her to... Read more
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