My complaint:
My daughter started a small business this year an works for my business. She has had cash app over a year connected to a joint credit union account with me. Cash app recently suspended my daughter’s account allowed her to open another one. Kept her $110 the account wont let her cash out an move her own money an 50 of it was transferred from her personal account. Cash app also allowed me to send $50 to the new account she set up an the system didn’t send it to her account or return it back to me. There is no live person to talk to an I’m disgusted in the way they handle business
Suggested solution:
Cash app should not be allowed to close a customers account at anytime outside of fraud with out proper knowledge to the customer to move there money also it should be against the law to not allow a citizen to retrieve there own money from your company regardless.
