While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 11, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from cosmo8 on 30 June 2020 about Cash App.
I am filing this complaint through Complain.biz in the hopes that I will get some action on your part. All I've been getting from your support section is Robo texts. I have a very serious problem here. I have a... Read more
Complaint from Rosebud on 29 June 2020 about Cash App.
Sold a golf club to a gentleman named Derek Powell on Wednesday June 24, 2020 approximately 1:29 pm. at Spivey Golf Club. Cash App only showing $50 of the $120 that he paid to cash app. Read more
Complaint from Yatteddadon23 on 29 June 2020 about Cash App.
Why was my direct deposit incomplete I don’t like how this app doesn’t give you no info and I can’t talk to someone I’m done using this stupid app Read more
Complaint from Breeze123 on 29 June 2020 about Cash App.
I paid someone with cash app that turned out to be a scam I requested a refund and they refused so they stole my money for something I never received and I have the entire transaction recorded along with text... Read more
Complaint from Ricardo5361 on 29 June 2020 about Cash App.
When i was working all day and just got off work i had my sister send me money for my self to get some food and i started to realize i see my money that i know i had in... Read more
Complaint from Tara Richardson on 28 June 2020 about Cash App.
On June 26th, 2020, Elliott Scott attempted to send Tara Ivory-Richardson a $100 cash transaction. Although, his cash app account shows 'Completed', and my cash app account shows 'Completed', the funds were never received to my cash app balance, or... Read more
I sent $120 to a person I didn't no by mistake I tried requesting my money back since last night but they have not refunded me. Read more
Complaint from angelbee9 on 28 June 2020 about Cash App.
Someone has hacked into my account and sent someone else $375 out of my balance i really need help Read more
Complaint from Rebeca Altemburger on 28 June 2020 about Cash App.
I sent $100 dollars to one of my contacts and although the payment was never received by my contact, Cash App still took the money out of my account and never returned it. Read more
Complaint from MChristy2014 on 27 June 2020 about Cash App.
My account was hacked on June 19th 2020 and somebody linked a debit card which was not in my name and never used to deposit any funds on my account in cash app and completely wiped out every penny I... Read more
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