While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 44 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Breezy420007 on 27 June 2020 about Cash App.
I paid someone with cash app that turned out to be a scam I requested a refund and they refused so they stole my money for something I never received and I have the entire transaction recorded along with text... Read more
Complaint from dmeza130 on 27 June 2020 about Cash App.
I made a payment and it was rejected. I'm very frustrated as you do not have phone customer support. This app has made me furious and probably be the only time I use it. Your unprofessionalism shows with no... Read more
Complaint from Carmelia Tillman on 27 June 2020 about Cash App.
13.77 was taken from my card. For a cash card i did not request. An my purchase was declined. Read more
Complaint from buzz833 on 27 June 2020 about Cash App.
HI, my name is Beatriz Rodriguez. My number is (209)715-9435. Can someone please contact me by phone and email please. I was sent $4,500.00 from someone about a month and a half ago. I was emailing... Read more
Complaint from saundrataylor1962 on 27 June 2020 about Cash App.
On June 26, 2020, my sister called and told me that she has a Cash App representative on the phone that is going to resend me a payment because her account $Lilman0 was compromised after she send our niece's fiancee... Read more
I had a girl on FB offer to sell me something i was ISO. We talked through messenger - she said she did not have pay pal - only cash app - i signed on - sent $25 (ID3Z1HA58)... Read more
Complaint from Loveb on 26 June 2020 about Cash App.
When it comes to transaction disputes, this company falls well under the unprofessional tab. I’ve generated over $1,000 loaded to my account during the time span of having an open account. Over 2yrs, I’ve only encountered one problem that could... Read more
I woke this morning to Cash App authorizing someone I did not know or have ever met to take almost $800 Out of my navy federal account. I’ve never sent this person money in my life and now my bills... Read more
Complaint from Renelove30 on 26 June 2020 about Cash App.
So on numerous occasions cash app has taken money off my account because someone filed a dispute with their bank. But when I ask that person they sent me proof that it was a charge an no money was sent... Read more
Complaint from SeanMarkie27 on 25 June 2020 about Cash App.
The other day I got scammed on Cashapp for $68.51, I sent him the money and he never shipped my product that I was buying off of him. I gave him money for car parts and was expecting him to... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
