While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Robswagga on 26 July 2020 about Cash App.
I used my cash app card to order a game thru microsoft store for my xbox one. The price of the game was 57.63. I emailed microsoft that I wanted a refund on my game. They sent me a refund... Read more
Complaint from Missesrita on 26 July 2020 about Cash App.
Over one month ago i accidently sent $350 to the wrong cash app recipient. Even when i went to get it refunded the person could not access it. Cash app claimed it was nothing they could do and when i... Read more
$kenisha212 is scamming people by promising stripper services and taking people’s money. Read more
Complaint from Nsnyder88 on 26 July 2020 about Cash App.
I think it should be illegal to use false names when dealing with accounts and money. Someone fraudulently transfered 1000 from my account and they will not face punishment or repay their wrong. Prepaid accounts should not be allowed to... Read more
They took $497.00 Read more
Complaint from TScarlett on 26 July 2020 about Cash App.
Someone sent me money on cashapp , then cashapp email me and told me I wasnt able to get that much so I would have to get giftcards and send it over , i got the $100 amazon giftcard ,... Read more
Complaint from Keyboy221 on 26 July 2020 about Cash App.
My account has been locked for 2 weeks and I been ailing cash app saying unlock my account it's me they can email me and say how was your experience but can't gety account open I did everything they said Read more
Complaint from RickHarr87 on 26 July 2020 about Cash App.
I used CashApp to send funds to my nephew. After inputting his CashApp ID, setting the amount, and authorizing the payment, I get a ation for the funds. However, the ation included an additional unauthorized transaction for the... Read more
Complaint from Ravan Good on 26 July 2020 about Cash App.
have sent out numbers of emails. I am missing $177 and the merchant said cash app has it and that they know they have been having this issue. The merchant Food lion financial department contacted me and emailed their transaction... Read more
Complaint from MissPatriciaM30 on 26 July 2020 about Cash App.
I have been writing Cash Support for days and no one has emailed me back. This has happened numerous times and I’m sick of it. What’s the point of having support of support not going to help you. Read more
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