Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

$1420 given for a dog never got. Craiglist

Complaint from Zemeryjae419@gmail.com on 27 July 2020 about Cash App.

Friday July 24 3020, we contacted samsonpoms1@gmail.com for a 11 week old English bulldog. 26 emails later, $1420 out, still no puppy or response from this person. Want to make sure that my bank card is SAFE! NOT... Read more

Comments: 0
Rating:

Phishing scam

Complaint from Tammyled63 on 27 July 2020 about Cash App.

On July 7th I was the victim of a phishing scam, for $230. I didn't know you didn't have to register the cash card and I didn't know there were no numbers to talk to customer service. I googled cash... Read more

Comments: 1
Rating:

Melinda smith

Complaint from Transitiontravel on 27 July 2020 about Cash App.

My stock disappear from my cash app. Where is my money. I had the stock ceaser entertaiment. That was being brought. Read more

Comments: 0
Rating:

money went to wrong person., no way to get refunded

Complaint from kylegoodroad on 27 July 2020 about Cash App.

How do I get customer support? I sent $100 to the wrong person by mistake and I would like it refunded please. Thank you. Kyle Goodroad 651 802 0885 $100 debit card ending in 7432. Indentifier 0HXPJD2. July 18, 2020 at 1249pm. paid... Read more

Comments: 0
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Stolen account(s)

Complaint from Jacobmkiser on 27 July 2020 about Cash App.

Someone has been accessing and stealing my accounts. $Jacobmkiser also my other accounts which I have no access to at all. Some have even been locked with the need of a bank account tk verify who I am now. Cashapp... Read more

Comments: 0
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Dancers scamming people

Complaint from Arpman33 on 27 July 2020 about Cash App.

Paid $kenisha212 as a stripper for a party and she took and never sent back the money. She is scamming people through cash app. Read more

Comments: 1
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Not refunding my money

Complaint from ElviaJackson on 27 July 2020 about Cash App.

I had a payment that went through cash app when I contacted the merchant (good 2 go) they stated their systems were down for one whole month I was told their systems were down. Cash app told me they couldn’t... Read more

Comments: 1
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Scammed by someone on Offer Up with Cash App

Complaint from kathrynwithay on 26 July 2020 about Cash App.

Purchased a Nintendo Switch on Offer Up. Made a payment with Cash App. User accepted my payment and then deleted their Offer Up account. User then ignored my requests for a refund and blocked me showing 0 payments $0 sent... Read more

Comments: 1
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