Complaints about Cash App

On this page you can see which complaints are submitted about Cash App.

How to file a Cash App complaint?

Whatever your complaint about Cash App is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Cash App complaint' button.
2. Describe your complaint in detail, and suggest how Cash App should resolve it.
3. Submit your complaint directly to Cash App and mention that you posted your complaint on Complain.biz

Statistics of Cash App in the category Payment Providers

1677 total complaints
1.4 /10
592 votes
592

Complaints timeline

Missing Money

Complaint from on 15 May 2020 about Cash App in category Payment Providers

I sent my daughter $125 dollars and she refunded the money on May 11th. It’s now May 14th and the money is not in my account. I can’t even reach customer service through their app to inquire about it. I... Read more

Cancel payment

Complaint from on 14 May 2020 about Cash App in category Payment Providers

Payment was sent to wrong FM Studio and I preceded with requesting my money back , they declined. I checked with my bank I was informed to go strictly through Cashapp. My money was sent to wrong person I think this was a... Read more