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Cash App complaint: Not refunding my money

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Filed 27 Jul 2020 by ElviaJackson

I had a payment that went through cash app when I contacted the merchant (good 2 go) they stated their systems were down for one whole month I was told their systems were down. Cash app told me they couldn’t do nothing about it either . So I waited good to go finally processed my refund on the 23rd of last month a representative stated I should get my money in 10 days it is now a month later and I still haven’t received my money !

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Discussion

1 comment

  1. Thanatos

    You aren’t alone.

    Cash App can’t help you with this, so keep bothering Good2Go until you get your money back! https://complain.biz/good2go/

    Good2Go has also numerous complaints with the BBB, and their responses to their customer complaints shows me that this company does not have their shit together... SMDH

    I attached a screenshot of their BBB page detailing their 1 out of 5 star customer review rating and crossing out their A- rating by BBB.

    Real customer reviews over BBB’s BS standards any day....

    Reply

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