While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 18, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 35 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Lovely Nisha on 29 December 2020 about Cash App.
On 122620 at 6:25am someone hacked my cash app. Unlinked my phone number and send multiple people I don’t know money and cause my bank account to overdraft and I report it to cash app. They instructed me to request... Read more
Complaint from Esther007 on 29 December 2020 about Cash App.
On November 30, 2020 I placed an order for two Air Jordan 1 Sneakers from an outside website. I paid the recipient $270.00 through Cash App expecting to receive real goods as shown by the positive reviews left on her... Read more
Complaint from Lunette5000 on 29 December 2020 about Cash App.
I transfer $120.17 to my bank account and cash app says it was completed but my bank never received the funds so when got of hold of bank and said that cash app cancelled the transaction and that the funds... Read more
Complaint from CTHOMAS on 28 December 2020 about Cash App.
CASH APP FRAUD CHARGE FROM WALMART PRODUCT NOT RECIEVED 102220 666.72 NEVER GOT PRODUCT WALMART REFUNDED MONEY 7 DAYS LATER CASH APP RECHARGED IT 1222020 ASKED CASH IMMEDIATELY TO REFUND DID NOT RESPOND AFTER 9 EMAILS Read more
Complaint from brianhencarr on 28 December 2020 about Cash App.
On December 20th I used the cash app to send $40 to a friend that needed some money to complete a purchase. My friend did not need the money after all so I requested a refund through the app. I... Read more
I have been being hacked SEVERAL times this time they took my sons birthday money. I have added several security methods to the cash app and I’m still losing money. I’m starting to think someone at cash app is taking... Read more
Complaint from Tsam1936 on 28 December 2020 about Cash App.
I had funds stolen from my acct, without my authorization or consent. I've reported to Sergio, a representative of Cash App, but refuses to do anything or to be held accountable for the transactions. Read more
Complaint from Cris on 28 December 2020 about Cash App.
I had my hair braided at Neziah studio in waist length distressed locs. I should have listened to my intuition because she had one bad review, but I thought to help the black business out by going with the... Read more
Complaint from Windham96 on 28 December 2020 about Cash App.
I was sitting looking at things on my phone and I decided to look at my cash app. My boyfriend had looked at it like an hour before this happened and I had $88.15...Well when I looked at my account... Read more
Complaint from hyyella on 28 December 2020 about Cash App.
Someone sent me money through cash app and it says it was posted but it was not. I have screenshots and emails where i lodged complaint and Cash App representatives keep giving me the run around. Everytime an agent asks... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
