While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 41 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Ajah79 on 01 January 2021 about Cash App.
There was fraudulent activity on my account. I didn't authorize this money to be taken out of my account. Cash app is blocking me from making a complaint or assisting me with resolving this issue Read more
I call and email cash app regarding transactions that money was taking out my account they never try to help solve the scam I loss almost $10000 on my bank account Read more
Complaint from Alizec22 on 31 December 2020 about Cash App.
Y’all let someone in my account and link a bank card that’s not in my name to cash out all my money without a pin or notification asking me to !!! I was scammed a girl found out my... Read more
Complaint from Farmerboy on 31 December 2020 about Cash App.
I was trying to simply get cash off my card and I called the supposed to be customer service hot line. Come to find out I was talking to a crook who stole my money off my phone. The... Read more
Complaint from Simpson16 on 31 December 2020 about Cash App.
On 81020 my cashapp account was closed due to a violation yet I was not informed of the actual violation at all, not even once. I had a refund routed to the cashapp account $True_ily Routing: 041215663 Acct: 2070233224584. The... Read more
Complaint from Zee on 31 December 2020 about Cash App.
I awakened this morning to an from cash app stating I have a negative balance in my account of -$175 and hours before I had over $375 in my account. There is no transaction explaining where the funds went... Read more
Complaint from Telakanesis on 31 December 2020 about Cash App.
I had $1,500 In my account verified legally and willfully deposited into my account after I shown proof cash app took all my money with no explanation i haven't heard anything from them yet Read more
I was scammed by someone on facebook posing as a event organizer for an upcoming vendor event. I paid and requested a receipt and information related to the event and the person blocked and was no longer able to... Read more
Complaint from Bama74boi@gmail.com on 30 December 2020 about Cash App.
I never violated any rules of cash app(transfer of funds) they have closed my account for no reason my stimlus check come to this account already because it is on file with the IRS. And now I can't get it... Read more
Complaint from angieparrish33@gmail.com on 30 December 2020 about Cash App.
I wanted a new card they closed my whole cash cash app with all my savings in it how do I get it back Read more
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