Someone hacked into my account and sent 3 different individuals money which ranged up to $2500.00. I wrote customer service @ cash app and all they do is give me the run around. Anyone with common sense would see that... Read more
Cash App complaints
Cash App Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
Wont help me access my account
Complaint from Hbelle821111 on 03 January 2021 about Cash App.
My ex changed my email and login information on my cash app I am now no longer able to get into it. Cash app has been anything but helpful in this matter i have 380.00 sitting on that cash app... Read more
Fraudulent on my account - Need full refund
Complaint from Pheemeng Yang on 03 January 2021 about Cash App.
My account has been fraudulent. Money authorized to request without my consent by two different users that I do not know did not authorize payment. Read more
Need my money back
Complaint from Roya25 on 02 January 2021 about Cash App.
I have been sending cash app support money for the last month trying to solve this problem I have on my account Everytime I turn around they keep talking about that they need more money to fix my accountir... Read more
Unauthorized transaction Read more
Fraudulent charges
Complaint from Betty Allred on 02 January 2021 about Cash App.
Privaterecords.net has taken 39.97 from my account that has been canceled for 3 months and trying to say it wasn't until today. Read more
I’ve diligently been trying to reach out to Cash app for the past 7 months concerning my stock. I have tons of correspondence between us where they constantly lie about reaching out to me to resolve this issue but have... Read more
I was a victim of a scam and they got thousands out my account and Cash App said there was nothing they could do. These folks took money out every 1-2 minutes. Read more
Unauthorized transactions
Complaint from MonopolyJohnnie on 01 January 2021 about Cash App.
There was a purchase on bitcoin from cash app and withdrawal that I had no knowledge of not even a notification and cash app refuse to refund me they can’t even tell me where it and now when I try... Read more
Two individuals that I don't know received payments from my account that I was unaware of did not authorize! Read more
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