While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
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We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Noochie Jones on 24 January 2021 about Cash App.
My account has been hacked by four different people and they are taking my money. They keep going in and changing my password and unlocking my account and keep trying and trying to get my money until they can.i... Read more
Complaint from Lenlon on 24 January 2021 about Cash App.
My original cash app account name is $lenwms This account has a $500.00 balance sent to me by a friend. Each time I use the cash app ID $Lenwms it asks me to put in my credit card... Read more
Complaint from andypandy on 23 January 2021 about Cash App.
Cash App support emailed me saying they assigned an investigator which could possibly take 10 business days. I’m just taking all possible avenues to halt or regain my monetary funds. 1. 1-19-21 Sold Tesla stock for $3,873.29. Identifier: badqtx8 This was not an authorized... Read more
Complaint from Apoole01 on 22 January 2021 about Cash App.
Cash app closed my account for some reason, anyways I've been trying to get the remaining funds out my account but every time I try to link my bank card to get my funds out it's been unsuccessful then I... Read more
Complaint from Bwallace1280 on 22 January 2021 about Cash App.
My money was stolen from cash app. I reported it almost 2 months ago. The first time I complained I did not send in the proper information they wanted so I sent it in and the they asked again so... Read more
Complaint from Mahogany on 22 January 2021 about Cash App.
Do NOT linky your banking Information with this company. I started getting s that I someone else (not me) was buying things like Bitcoins and silly stocks. I paused card and went into action reaching out through the only way... Read more
Complaint from resolve101 on 22 January 2021 about Cash App.
I ’ve sent several emails to support asking to respond to my emails in regards to my account not being able to close. I was scammed and now I’m worried the account is compromised. After having to verify myself over... Read more
Complaint from Noochie Jones on 22 January 2021 about Cash App.
My account has been hacked over and over same and different people, I reported it at least 2,3 times a week,then I cancel changed information they still take money, even changed my pin number, I asked for refund, cancel,... Read more
Complaint from SantiagoArson on 21 January 2021 about Cash App.
My account has been closed for about 10 to 12 months and it is not letting me link a new debit card to cash out and I have been sending in complaints about this issue for about 8 to 10... Read more
Complaint from Jenifer on 21 January 2021 about Cash App.
600 was stolen out of my sisters acct and they are doing nothing to resolve this! They said contact the merchant with is “Tik Tok ads” no address or phone number in sight ??? How am I supposed to contact... Read more
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