Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

my 200 dollars that was took

Complaint from Global32 on 21 January 2021 about Cash App.

200 dollars was took from my account yall sent me a email saying that yall put my 200 dollars back in my account then yall kicked me out before I could... Read more

Comments: 0
Rating:

Boosts not working

Complaint from emfletch22 on 21 January 2021 about Cash App.

App won’t let me open or select any boosts, there is a button that says “add boost” but its completely blank and when i click on it an error message pops up. it’s been doing this for over a week.... Read more

Comments: 0
Rating:

Direct deposit from irs for 600$ is missing

Complaint from James Randolph on 21 January 2021 about Cash App.

I received a deposit for 600$ from the irs 12292020 but my wallet was stolen along with my cash card and the only way I knew somebody stole my card is because my emails and my wife purse was stolen... Read more

Comments: 0
Rating:

Money and Stocks

Complaint from MoneymanChapo on 20 January 2021 about Cash App.

I was Disabled a Fee minute ago trying to purchase my food for today which I JUST did yesterday and I was Hit with a Card issuer message . I have Money and Stocks on my Cashapp and I... Read more

Comments: 0
Rating:

My Money is gone

Complaint from ChrisFuckCashApp on 20 January 2021 about Cash App.

I sent a 250$ payment for my car insurance but sent the money to someone with an identical cashtag and name. I quickly realized my mistake and tried to cancel the payment. It must've been seconds after I sent the... Read more

Comments: 0
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Stolen money

Complaint from Ktorres83 on 20 January 2021 about Cash App.

On 114 my mechanic Notified me he couldnt do the work on my car he couldnt get the pieces i needed... he sent my $300.00 back to me thru cashapp... i laid down n went to sleep because i work... Read more

Comments: 0
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My Money was stolen out of my account

Complaint from rland on 20 January 2021 about Cash App.

I received a call on my cell stating someone was trying to get into my account , he offered to secure my cash app , all of my money was stolen off of my account Read more

Comments: 0
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Money never deposited into my account

Complaint from Catrice08 on 20 January 2021 about Cash App.

There were funds sent iver to me from various people and CashApp never deposited my money, they told me to contact the bank and the bank said they couldn't do anything to contact Cash App..they never responded nor resolvedy issue. Read more

Comments: 0
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refund

Complaint from Divine Queen on 20 January 2021 about Cash App.

After turning on my phone i noticed the money I put in my cash app was gone and i just will like my refund that was all money i have. after being in the hospital for months from a stroke... Read more

Comments: 0
Rating:

Unauthorized transactions

Complaint from LaShonte Morris on 20 January 2021 about Cash App.

11821 at approximately 10:30 pm. 35 dollars was stolen from my debit card that’s linked to my cash app account. On 11921 at around 3:07 I literally saw my money leaving my cash app card. A total of $854.00. I... Read more

Comments: 0
Rating:

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