Cash App Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 17, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 35 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Refund for services I did not recieve

Complaint from Tenisha Adams on 24 April 2020 about Cash App.

I paid for track and field through cash app. Cash app refuses to refund me money for services that I have not received. Attached is what I sent to Cash App and to my bank. Unfortunately my bank said that... Read more

Comments: 0
Rating:

Stole money illegally from my Checking Account

Complaint from Lisa 1345 on 24 April 2020 about Cash App.

There were 19 illegal, unapproved withdrawals from my Credit Union One Checking account by Cash App Wyman and Cash App MASI totaling $152.00 It occurred over three days; April 19, 20, and 21. Each debit was $8.00. I DIDN'T EVEN KNOW... Read more

Comments: 0
Rating:

Cash app account hacked

Complaint from stephsmmrs on 24 April 2020 about Cash App.

Someone stole my cash app account and stole money out of my bank account using cash app. I been trying to contact them all morning, know one is answering there phone or returning emails I sent. I can’t get... Read more

Comments: 0
Rating:

Cash app support has zero respect for its costumers

Complaint from Raviaryanna on 24 April 2020 about Cash App.

I thought I had won a giveaway but I ended up having $100 taken from me. I reported the transaction as fraudulent and phishing right away after I was unable to cancel my transaction and was blocked by the scammer.... Read more

Comments: 0
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Missing payment because of new device

Complaint from Random15000jack on 23 April 2020 about Cash App.

I merged my old email with new account and i don't have the same phone number with previous account so I put the old email on new cash app account and still it wasn't merged I have proof that my... Read more

Comments: 0
Rating:

Stolen money

Complaint from Ninlil on 23 April 2020 about Cash App.

I was promised services by Vinnie, in the total of 130. After I made the payment I notice it went through for 1300. I freaked out! I was actully on the phone with Vinnie and I told her “wait! For... Read more

Comments: 0
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Refunded

Complaint from tasha.jackson@marieshouseofhopeinc.com on 22 April 2020 about Cash App.

I had a dispute that was file against me because the person who I actually sent the money to didn't no that when money is sent back that she needed to cashout to the money would go into her actual... Read more

Comments: 0
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Scammed

Complaint from Dambreal Wiley on 22 April 2020 about Cash App.

I was scammed into sending a total of $675 dollars for a puppy I did not receive. Read more

Comments: 0
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