While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 42 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from HunchoBankz2 on 28 April 2020 about Cash App.
On April 25, 2020 another cash app user sent $190.00 to my $HunchoBankx cash app that i no longer have access to. She was trying to send it to my new Cash app $HunchoBankz2. I then sent all the... Read more
Complaint from Pnjekam5 on 28 April 2020 about Cash App.
On March 25th, $700 was supposed to be paid to Assumpta, but never gotten to her.This amount was debited from my account Read more
Complaint from seanfitzgeralddm on 28 April 2020 about Cash App.
I have tried five times to pay my friend Holly who desperately needs help and each time Cash App has rejected the payment. there is no way to contact cash app directly to resolve this. My bank has approved all the... Read more
Complaint from Valsno23 on 28 April 2020 about Cash App.
I been receiving money from people but when I cash out cash app is not depositing the full amount I thought they were not to get a percentage of it Read more
Complaint from Diva on 27 April 2020 about Cash App.
When I get a text message after purchasing or receiving money it comes with someone else name Read more
Complaint from Scrubscouture on 27 April 2020 about Cash App.
I received $56 dollars on 42520 when I tried to cash out 2 days later it was only $16 Read more
Complaint from hm12309 on 26 April 2020 about Cash App.
I sent someone $80 and was promised that I would receive what I purchased directly after but instead I was blocked and my money was stolen. Read more
Complaint from alondra888 on 26 April 2020 about Cash App.
A man claiming free money was being given out tobusers for cashapp. He used my PIN number to access my account and removed all possible ways for me to access my account. $2,086 dollars was stolen from me. That is... Read more
I have been processing payments for food and different things via Cashapp. Cashapp has been rounding my orders and payment up to the nearest whole dollar and taking the difference for themselves. That's is not fair because there was never... Read more
Complaint from James.d.jacobs on 25 April 2020 about Cash App.
I made a shoe purchase from Bozo Kickz through Cash App on April, 15 2020. The money was removed from my Cash App account and the transaction was canceled by Bozo Kickz. My money was never refunded. Read more
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