While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mgarcilazo on 26 May 2020 about Cash App.
Cash app froze my account under what circumstances.?! I have done nothing wrong but it declines my purchases, won't let me send money, receive or transfer to my bank account.! I know I have more than enough money on cash... Read more
Complaint from Lalov on 26 May 2020 about Cash App.
There was a posting on offerup that included the sale of a bed, I contacted the seller since I was interested and she asked for a deposit thru cashapp, which I did, I sent $50 and after she collected the... Read more
Complaint from Simone on 26 May 2020 about Cash App.
It has been well past 48 hours with no response and my account has not been unlocked yet. With whom do I file a complaint with? Cashapp cannot freeze my account without asking any type of questions or requesting documents... Read more
Complaint from Kera on 25 May 2020 about Cash App.
I filed a claim with Cash App for a hotel I booked in Las Vegas being closed down due to Covid-19. I could not get in touch with the hotel so I decided to ask Cash app to step in... Read more
Complaint from King bean on 25 May 2020 about Cash App.
Someone got into my cashapp sent them selfs 400 dollars Read more
Complaint from TBTOUCHINGBAGS on 24 May 2020 about Cash App.
I can receive money but I can not transfer funds Read more
i hate that cash app does nothing for you if you have maybe been involved in a scam. i was buying a product from someone and sent payment for shipping and never heard from them again and there is nothing... Read more
Complaint from Shanksally@gmail.com on 23 May 2020 about Cash App.
Why do you no longer have the coffee boost. That was why I got cash app in the first place. If you are not going to renew it, I think i will not use cash app anymore. ... Read more
Complaint from Jim M on 23 May 2020 about Cash App.
I made a purchase using the Cash app on may 20th of this year. I purchased a weapon from glockstore.org. The sale was $474.00. I am now learning that this is a bogus web site. I reacted... Read more
Complaint from jessi2238 on 23 May 2020 about Cash App.
I got my UIA benefits deposited on my cash app then I was unable to use the app at all. I couldn’t send money cash out or use my card. I’ve contacted cash app multiple times and they have yet... Read more
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