I was receiving money into my bank account to send to my friend and the checks were fake and that is how I got scammed Read more
Cash App complaints
Cash App Complaint Sentiment: Neutral
Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
never received product, money was taken.
Complaint from Kennedy Everett on 27 May 2020 about Cash App.
I sent an individual money on cash app which was $168.90 and they accepted and sent a receipt for purchasing shoes. They took the money but i never received the two pairs of shoes i ordered. i tried to reach... Read more
My fiancé sent me $750 on accident, meaning to send only $7.50. I hit the refund button and it shows it has sent through, yet the money has not made it to her bank account or is not in her... Read more
after years of getting direct deposit on my Cash App card they started stealing our money and not letting us use it. Deposits disappear or NEW rules become a thing like wait 1-3 business days for ur deposit to clear... Read more
Pending payment
Complaint from MikeB815 on 27 May 2020 about Cash App.
I have had a pending payment since yesterday when i go to activity screen there seems to be no instructions or actions that needs to be taking it juat says pending payment what should i do. Read more
Frozen funds
Complaint from 2waystreets on 26 May 2020 about Cash App.
I have monies cashapp is refusing me to use. Read more
Debit card not working
Complaint from Heffner76 on 26 May 2020 about Cash App.
Cant enter my bank debit card, not able to put in expiration date Read more
Payment missing
Complaint from 95trina on 26 May 2020 about Cash App.
Can’t find my stimulus payment Read more
Can't verify account
Complaint from Grits on 26 May 2020 about Cash App.
Ive been trying since March to verify my old account from a year ago because my stimulus check was direct deposit to the account. I have spoken with multiple agents and one supervisor. Ive given them more then enough information... Read more
Account froze
Complaint from Aaliyah king on 26 May 2020 about Cash App.
Why can’t I cash out or send money I did nothing worg Read more
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