I want my $65
Complaint from Tray d3e on 28 May 2020 about Cash App.
Ok so I had $65 on my cash app an I cashed out I'm not sure if your suppose to cash out using a cash app card but it told me I would have it in 3 business days its... Read more
Cash App complaints
Cash App Complaint Sentiment: Neutral
Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
I was hacked and robbed. I have not been able to get a hold and or file a dispute on the app as they suggest you can do. Read more
Have frozen account saying I had suspicion activity
Complaint from Needing money on 28 May 2020 about Cash App.
I order a radio for my car but when my husband told me that radio was not compatible for my he found one that was compatible so cancel my order and reorder the other one then about a few seconds... Read more
Cash app locked me out and I can’t retrieve my funds.
Complaint from HotRod on 28 May 2020 about Cash App.
Cash app locked me out and I can’t retrieve my funds. Read more
Money Stolen
Complaint from JalaWala73 on 28 May 2020 about Cash App.
There was money being taken out of my account and sent to strangers I didn’t know Read more
Money sent to person I don’t know
Complaint from tomatomindy on 28 May 2020 about Cash App.
I attempted to send money to someone I have done business with previously. It was sent to someone I do not know. I received an email and immediately attempted to get my money back and corrected. It did not happen... Read more
I was suppose to receive two items sent through cash app one was the amount $400 and the other was the amount of $125 it was suppose to be sent through the post office 2 weeks ago and I never... Read more
Fraudulent charges
Complaint from Cillaygeeh68 on 28 May 2020 about Cash App.
I reached out to cash out several times regarding two purchases one was $9.99 on Amazon and $14.43 at Walmart in Wilmington North Carolina. Cash App support reps continue to respond to me via email for information I do... Read more
Sent money but services never received. Call and text Joseph stating it was going to be done but no response. Read more
I’ve been scammed for $500
Complaint from Widow granny on 27 May 2020 about Cash App.
I called this man called Tom 210-7216223. I was told it was Federal grand for elderly. He ask for all my info, and I gave to him, He want it $500 before I could apply, He text me back, he... Read more
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